superfuture concierge is a tour service for creative professionals travelling to major retail cities. clients include designers, fashion buyers, retailers, trend forecasters, art, advertising, press, marketing and department store executives among many others. our service is tailored to exact needs and packaged to suit budgets.

our customised tours are designed to maximise limited travel time and minimise the confusion. large retail cities can be overwhelming in scale and change rapidly. with over 12 years experience, we believe we know how to filter information and deliver urban retail tours better than anyone else.

superfuture concierge services have been operating in tokyo since 1999 and are now being progressively extended to other cities from seoul to sao paulo.

available cities

new york
los angeles
sao paulo

please ask us about current availability of other cities

outlined ahead is our standard package service. we can also cater for larger groups and offer extended optional extras including advice with hotels, restaurant booking service, full day or half day tour designed for those requiring in-depth coverage and a concise itinerary. it is perfect for people on a tight schedule and with limited or no knowledge of the urban terrain.

full day 8 hours                                                    US$ 1600
tour start time flexible between 10am to 12pm

half day 4 hours                                                   US$   800
tour start time flexible between 10am to 4pm
– recommended start times vary depending on tour day and city
– tours available 7 days a week

–  hotel pick-up
–  tour guide providing navigation assistance
–  tour guide providing translation assistance in non-english speaking cities [bilingual guides]   
–  outline itinerary
–  complimentary superfuture PDF superguide
–  group size up to 4 persons

optional extras
+     per extra person                                            ask us
       [where group is over 4 persons]

+     per extra hour                                                US$   250
       [if requested]    

+    detailed itinerary                                             US$   500
       [per full day]
       –  includes time breakdowns, brief description,and website details

+    restaurant suggestions and bookings            US$     50
      [per booking]
      –  please advise us of any dietary requirements or allergies

+    hotel suggestions                                           ask us

+    limousine hire                                                 ask us

+    interpreters                                                     ask us

+    research and consulting                                 ask us

 –  does not include transportation or food
 –  does not include return to the clients hotel
 –  superfuture operates under all weather conditions
 –  superfuture does not organize meetings and appointments

limousine hire, fully planned itineraries and so on, so let us know how we can help you.

payment options
–  via credit card [visa] + [mastercard]
–  via bank transfer
–  via paypal

–  tours must be booked at least 10 business days in advance
–  in the case of a short-notice booking, a 20% surcharge will be added on the overall tour price

–  cancellations 9-5 days prior to date will be charged at 50%
–  cancellations 4-1 days prior to date will be charged at 75%
–  cancellations on tour day will be charged at 100%

tokyo notes
–  most shops do not open till 11am
–  shops are generally open till 8pm 7 days a week
–  we usually travel via taxis and foot

to make a booking we require the following information
01 your preferred tour dates
02 your preferred starting time
03 number of team members
04 if you require any optional extras
05 a brief outline of what you would like to focus on
06 company name for invoicing
07 company address
08 your preferred payment method
     –  if paying by credit card we need details
         [name] + [card number] + [expiry date]
09 any other specific requests

we will then check availability of tour guides. once we have a guide booked we will issue an invoice to confirm the booking

for more details or to make a booking please contact us